Libby and Sora syncing delayed

Incident Report for OverDrive

Resolved

This incident has been resolved.

Posted Dec 03, 2020 - 07:43 EST

Monitoring

Libby and Sora app users may be experiencing a delay in seeing notes, highlights, and bookmarks for borrowed titles. It’s a possibility that users may also have lost their position syncing between devices. This issue has been resolved but may take several hours to catch up. This will impact Sora activity reporting in OverDrive Marketplace. We apologize for the inconvenience.

Posted Dec 02, 2020 - 15:03 EST

This incident affected: OverDrive Marketplace.