Welcome to OverDrive's status page! Any known issues affecting OverDrive services will be tracked here. Service issues may vary from user to user depending on the impact.
Libby
The library reading app
Operational
Sora
The student reading app
Operational
Kanopy
Streaming video
Operational
Magazines
Operational
Extras (Databases & Streaming Media)
Third-party suppliers of databases and streaming media services accessed through Libby and Sora
Operational
OverDrive Library Sites
Operational
Device Integrations
Access to books through device integrations like Kindle (US only), Kobo, and Tolino
Operational
OverDrive Marketplace
The purchasing and admin portal for library and school staff
Resolved -
Content credit balances and functionality have been restored. Any questions or requests regarding content credit balances or application can be submitted through an Invoicing Support case in OverDrive Marketplace. We apologize for the inconvenience and appreciate your patience.
Sep 14, 08:56 EDT
Update -
A fix to this issue is ongoing and we are working to restore credit amounts to the correct status.
Sep 12, 16:37 EDT
Update -
A fix to this issue is ongoing and we are working to restore credit amounts to the correct status.
Sep 11, 15:53 EDT
Identified -
The issue has been identified and a fix is being implemented.
Sep 11, 13:16 EDT
Investigating -
We are currently investigating an issue related to the application and usage of Content Credit in Marketplace and have temporarily disabled the feature while we work to identify and resolve the problem.
Sep 11, 12:18 EDT