Welcome to OverDrive's status page! Any known issues affecting OverDrive services will be tracked here. Service issues may vary from user to user depending on the impact.
Libby
Under Maintenance
Sora
Under Maintenance
Kanopy
Under Maintenance
Magazines
Under Maintenance
Extras (Databases & Streaming Media)
Under Maintenance
Resolved -
OverDrive and Amazon have resolved the issue impacting the early return of Kindle books.
Oct 30, 14:55 EDT
Update -
We continue to investigate an ongoing issue with returning borrowed Kindle Books.
OverDrive has made an update to Kindle Book returns in Libby which may clear them from users' Loans. To do so, go to Shelf > Loans > Manage Loan > Return With Kindle, then, once back in Libby, select Yes, I've Returned It.
For those still affected:
- Titles will automatically expire and return at the end of the lending period. - If a hold is ready but cannot be borrowed due to a loan limit, the user should tap Suspend on the hold notice to keep their spot while this issue is active. - If a user is at their loan limit, they can return other titles such as audiobooks or books read in Libby.
Oct 29, 16:06 EDT
Investigating -
OverDrive and Amazon are investigating an ongoing issue with returning borrowed Kindle books. Users who attempt to return books through Amazon will see the book remain on their Libby shelf.
What this means for users:
- Titles will automatically expire and return at the end of the lending period.
- If a user's hold is ready but cannot be borrowed due to a loan limit, the user should tap Suspend on the hold notice. This keeps them at the front of the waitlist while passing the copy to the next person, ensuring they won't lose their spot while this issue is active.
- If a user is at their loan limit, they can return other titles such as audiobooks or books read in Libby.
Oct 28, 12:05 EDT
