Outage with accessing books in Libby and Sora

Incident Report for OverDrive

Resolved

This incident has been resolved.

Posted Aug 13, 2021 - 11:05 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 12, 2021 - 16:02 EDT

Update

We are continuing to work on a fix for this issue.

Posted Aug 12, 2021 - 14:56 EDT

Identified

Users are unable to borrow, place a hold, download, or open a book in Libby or Sora. We are working to resolve this issue as quickly as possible.

Posted Aug 12, 2021 - 14:53 EDT

This incident affected: Downloading and Reading or listening.