Audiobook and ebook loading issues

Incident Report for OverDrive

Resolved

Audiobooks and ebooks in the Libby and Sora apps, as well as in a web browser, are now loading as expected. We apologize for the disruption and appreciate your patience.

Posted Sep 10, 2018 - 15:25 EDT

Investigating

Audiobooks and ebooks in the Libby and Sora apps, as well as in a web browser, are not loading properly. When a user clicks on a title, it will spin and eventually fail to load. This issue is also affecting audiobook and ebook samples. We are working to resolve this issue as quickly as possible.

Posted Sep 10, 2018 - 14:57 EDT