Streaming Video playback is down

Incident Report for OverDrive

Resolved

This incident has been resolved.
Posted Mar 11, 2020 - 20:24 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 11, 2020 - 19:56 EDT

Update

We are continuing to work on a fix for this issue.
Posted Mar 11, 2020 - 19:17 EDT

Update

A portion of the streaming video cataloging is now playing as expected. We are continuing to resolve playback issues for the remaining titles still impacted by this incident.
Posted Mar 11, 2020 - 18:21 EDT

Update

We are continuing to work on a fix for this issue.
Posted Mar 11, 2020 - 17:24 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 11, 2020 - 17:11 EDT

Investigating

We are currently investigating an issue with OverDrive Streaming Video playback.
Posted Mar 11, 2020 - 16:14 EDT