OverDrive Service Outage

Incident Report for OverDrive

Resolved

This incident has been resolved.

Posted Jun 27, 2024 - 13:10 EDT

Update

We are continuing to monitor for any further issues.

Posted Jun 27, 2024 - 12:56 EDT

Monitoring

A fix has been implemented and we are monitoring the results across several OverDrive products and services.

Posted Jun 27, 2024 - 12:34 EDT

Update

We are continuing to work on a fix for this issue.

Posted Jun 27, 2024 - 12:23 EDT

Update

We appreciate your patience while our teams continue to work on a resolution.

Posted Jun 27, 2024 - 12:08 EDT

Update

We are continuing to work on a fix for this issue.

Posted Jun 27, 2024 - 11:47 EDT

Update

We are continuing to work on a fix for this issue.

Posted Jun 27, 2024 - 11:30 EDT

Identified

We have identified the area of technical infrastructure which is impacting this outage and are working on a resolution.

Posted Jun 27, 2024 - 11:13 EDT

Update

We are continuing to investigate this issue.

Posted Jun 27, 2024 - 10:58 EDT

Investigating

We are currently investigating an outage impacting many OverDrive services and products.

Posted Jun 27, 2024 - 10:43 EDT

This incident affected: Libby, Sora, Magazines, OverDrive Library Sites, and OverDrive Marketplace.