Libby and Sora Extras

Incident Report for OverDrive

Resolved

This incident has been resolved.
Posted May 01, 2026 - 18:19 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 01, 2026 - 17:58 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted May 01, 2026 - 17:20 EDT

Investigating

We are currently investigating issues with accessing our Extras products from Libby and Sora from certain countries in Europe.
Posted May 01, 2026 - 16:22 EDT
This incident affected: Extras (Databases & Streaming Media).