Slowness on OverDrive Apps

Incident Report for OverDrive

Update

Services are restored. We continue to monitor the situation for further issues.
Posted Apr 24, 2025 - 15:41 EDT

Update

Performance has degraded again. We continue to deploy changes to address this issue.
Posted Apr 24, 2025 - 14:18 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 24, 2025 - 12:43 EDT

Identified

We have identified potential causes for this incident and deployed countermeasures to stabilize our systems and apps.
Posted Apr 24, 2025 - 12:30 EDT

Update

We are continuing to investigate this issue.
Posted Apr 24, 2025 - 12:28 EDT

Investigating

We are currently investigating an issue causing slowness/latency for users in Libby, Sora, LexisNexis, Kobo, and our OverDrive library sites.
Posted Apr 24, 2025 - 12:15 EDT
This incident affects: Libby, Sora, OverDrive Library Sites, and Device Integrations.